NW
Norah W

1 reviews | Active since Nov 2011

05 Jul 2016, 09:56

Cancelled Contract and still being billed

<p>My contract was cancelled 2 months ago but I am still being invoiced. I tried to do a sim swop but was unable to even though my contract should be cancelled. This service is terrible.</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Jul 2016, 10:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team