CB
Christie B

1 reviews | Active since Nov 2023

30 Nov 2023, 19:15

Cancelled contract

Hi. I've posted here earlier this mont re cancelling my contracts. Within two days Vodacom contacted me and processed cancellation and said all in order and contract is now cancelled. Received a follow up call.afterwards from Vodacom to confirm cancellation and apologized for poor service. Needless to say Vodacoms debit order rejected now as I made sure not enough money in that account!!!. Vodacom is the most useless Company ever. Send me a bill for my account which is linked to the cancelled one before you will see a cent from me again!!!!!

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2023, 08:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team