EH
Evan H
1 reviews | Active since Jul 2019
16 Jul 2019, 23:14
Cancelled Contract
I CANCELLED MY CONTRACTS PAID THE EARLY CANCELLATION FEE AND FORWARDED THE PROOF TO YOU AS REQUESTED IN DECEMBER 2018.
I had no debit orders Jan, Feb, March 2019 yet in April, May and June 2019 you did a debit my account for R125.62 , R529.98 and R528.98
I want the R1,184.58 refunded IMMEDIATELY as this is THEFT. I have CANCELLED the lines with Vodacom I also did not authorise any debit orders from my account.
My account number is:I***-7
Evan Homan
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Replies (2)
Vodacom's replyOfficial
17 Jul 2019, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2019, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jul 2019, 11:27Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
Vodacom's reply24 Jul 2019, 11:27
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,