1 reviews | Active since Jul 2014
I CANCELLED MY CONTRACT AT TSWARELO ON 7/12/2017 FOR 31/12/2017 AS I WAS ON A MONTH TO MONTH CONTRACT AND DID NOT WANT TO RENEW FOR 2 YEARS. LONGISANE AT VODACOM CONFIRMED THE CANCELLATION ON THEIR SYSTEM. THE LAST INVOICE I RECEIVED WAS 1/1/2018 FOR R10.00 - I SETTLED THE OUTSTANDING AMOUNT 2/4/2018 - 13/4/2018 I RECEIVED A FINAL DEMAND FROM VODACOM FOR 1512.74 MINUS CAPITAL OUTSTANDING R-3.39 (NOTE THIS IS A CREDIT) !!!! BALANCE R1509.35 - WOW !!!!! WHERE DOES VODACOM GET THIS OUTSTANDING AMOUNT????? I LODGED A DISPUTE ON 16/5/2018 AFTER NUMEROUS CALLS!!!! AT DITEGO - THIS MORNING I GET A DEMAND FROM HAMMOND & POLE ATTORNEYS !!! I PHONED DATIE @ VODACOM WHO ADVISED ME TO PHONE HAMMOND & POLE - AND GUESSS WHAT !!!! I INFORM SAM @ HAMMOND & POLE ABOUT ALL THE PHONE CALLS ECT.ECT AND HE ADVISED I MUST GET PROOF FROM VODACOM THAT THE CONTRACT WAS IN FACT CANCELLED - NOW EVERYONE KNOWS - YOU DO NOT GET THAT FROM VODACOM - BUT I WILL BE PLEASED IF VODACOM CAN SEND ME AND/OR HAMMOND & POLE ATTORNEYS PROOF AND/OR VOICE RECORDINGS AND/OR VODACOM MUST SORT OUT THIS MESS!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Mathilda,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Good day Mathilda,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
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