1 reviews | Active since Jul 2017
Cancelled another account!
<p>Vodacom have cancelled another account in error! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
As usual... vodacom service is pathetic! They have an automated response from the "Vodacom Consumer Website Team" that says a consultant will make contact with you. This is a blatant lie as no one from vodacom ever calls you or tries to resolve your issues.
As usual... vodacom service is pathetic! They have an automated response from the "Vodacom Consumer Website Team" that says a consultant will make contact with you. This is a blatant lie as no one from vodacom ever calls you or tries to resolve your issues.
Since this issue is not being resolved, our next step is to contact the National Consumer Commission (NCC).
Since this issue is not being resolved, our next step is to contact the National Consumer Commission (NCC).