Cancellations of contract - But bills still issued

<p>Good day</p> <p> </p> <p>I have cancelled this contract almost 3 times but I still recieve a invoice. I have called spoke Nonkululeku in retentions and lcuky in accounts. I also spoke to Mariam in the cancellations department. All amounts was paid and the number has been converted to prepaid but why do I still recieve and invoice for R453.24. By my understanding we pay our subscription in advance for the month of use and should not pay one on the montyh of cancelling. Further to this point it is a topup contract which means I cannot incur further charges when the data is finished and hence cannot be liable for futher costs.</p> <p>I have had many bussiness contracts with vodacom and due to the constant in ability of your sdtaff to understand the simplist issues and correct them I now am trying to cancell the final contract with your company and your staff cannot even get that right!</p> <p> </p>