CANCELLATIONS NIGHTMARE

Item: Vodacom
Rating: 1
Author: WENDY P

On 18/01/2017 I phoned Vodacom and my contract was cancelled and the amount to pay to cancel was R 1,563.10 with reference Na ********** this was given to me by Vodacom Cancellation on 18/01/2017. On this same day this amount was paid. Now there is a transaction they are trying to put through on my bank account which is un lawfull amount of R974

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Replies (2)

Vodacom's replyOfficial

16 May 2017, 06:35

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply16 May 2017, 06:35

Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Best regards,

WENDY P's updateReviewer Update

24 Sept 2018, 04:19

This is still not sorted out as this have now been handed over to Norman and Bisset for collections

WENDY P's update24 Sept 2018, 04:19

Reviewer Update

This is still not sorted out as this have now been handed over to Norman and Bisset for collections