EM
Ellen M

1 reviews | Active since Jul 2015

03 Jul 2015, 13:45

CANCELLATIONS / *****ULANT CONTRACTS

We (EOH - business acc) have cancelled on 3 April 12 Data lines. These lines were not cancelled. A lady at Vodacom Northridge Mall opened all the lines again and a ***** Case was opened at the Police in Witbank where the company is situated. Vodacom ***** Department was also involved and requested Head Office to cancel all lines as per our request and refund us all the monies. Stock of the value of more than R100 000 was given to somebody who said was from our company.<br> <br> Up till today nothing is done from Vodacom side to cancel the lines and we still paying for these lines from April. We requested numerously times to have this problem sorted and refund us the monies but Vodacom just ignore all requests.<br> <br> This is absolute not acceptable and we as company are very concerned regarding the services we getting from Vodacom

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2015, 15:10
Official
Hello Ellen0000,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team