SM
Shohan M
1 reviews | Active since Feb 2020
22 Jan 2021, 10:41
Cancellations department - great service
After a bad experience and having complained, I received a call back from the cancellations department. Not only did they offer me a great deal, they also acted upon my complaint and resolved the matter beyond what I expected - which I really appreciate. Thank you Curtis and team.
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Vodacom's replyOfficial
22 Jan 2021, 10:44Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply22 Jan 2021, 10:44
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team