Cancellations department

<p>In the beginning of last month I contacted Vodacom to cancel my one contract as it expires at the end of September, I was assured by the representative that the cancellation will go through and all is well. Only to find that the contract has not been canceled and a new debit order is loaded at the end of this month. I am very sorry, I will not pay you a sent for something I stopped using last month. Please assist as I'm not phoning again and explaining my situation all over.</p>