BT
Brendon T

1 reviews | Active since Sept 2015

07 Dec 2016, 17:35

Cancellations department.

<p>I have been trying to get to the cancellations department for the last three days now hold for a rediculous amount of time. They dont answer at all. Just plain useless will never come back again.</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Dec 2016, 06:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Dec 2016, 12:28
Official

Dear Client

Please accept my sincere apology for the delay in this regard. Our records reflect that the contract was cancelled.

Kind regards

Vodacom Consumer Website Team