Cancellations avoidance

<p>For two days I have been calling Vodacom to get a contract cancelled and they are conveniently offline and unable to send me a Quote.</p> <p>But they are able to generate the quote but conveniently unable to send it to me.</p> <p>I would like my quote today! If I want to cancel I should have the choice! Not to be told they can't send it to me but everything else works.</p>