RN
Ricardo N
1 reviews | Active since Sept 2016
30 Aug 2024, 10:03
Cancellations are useless
I cancelled an upgrade within a cooling off period....and the the upgrade was approved 3 weeks later. I don't understand your stupid workers or divisions are so *********** in processing anything. Useless... I've been with Vodacom for over decades but I can see the employees that you hire are becoming less and less competent by the year.
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Vodacom's replyOfficial
30 Aug 2024, 12:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2024, 12:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team