MS
Marthinus S
1 reviews | Active since Apr 2023
25 Apr 2023, 14:16
Cancellations are useless
I called in twice to cancel my contract on *** and they blatently refuse to do anything. Worst experience to cancel my contract ever. If there is anyone that can assist to cancel my contract please help me.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Apr 2023, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Apr 2023, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Apr 2023, 13:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the number was cancelled with order ***, as requested. Regards Consumer Website Team
Best regards,
Vodacom's reply27 Apr 2023, 13:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the number was cancelled with order ***, as requested. Regards Consumer Website Team
Best regards,