MW
Marie W

1 reviews | Active since Oct 2016

27 Oct 2016, 11:58

CANCELLATIONS

<p>I cancelled data and phone contracts in June/July - they are still being deducted from my account. I sent you proof to customercare@vodacom on the 17/10 (ref 003S-SCR4) and typically Vodacom - it is now 10 days and no one has contacted me. Stop these deductions and refund me. Really tired of your pathetic service</p>

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Replies (1)
Vodacom
Vodacom's reply27 Oct 2016, 12:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team