Cancellation successfully processed after Hellopeter review.

After trying for months to cancel a contract for my father (whose age and hearing prevented him from being able to operate the Vodacom telephone cancellation line), I hit Hellopeter, and posted a review. To the Vodacom support team's credit, they responded ASAP same day, and I was able to get the cancellation through the next day.

Thank you.

I do suggest that Vodacom considers allowing people to email through cancellations, as well as to use physical Vodacom stores. To not do so, prevents anyone who is disabled in a way that stops them from using a complicated voice number, from being able to cancel a contract.