CANCELLATION SERVICE!!!!!!!!!! THE WORST SERVICE!! I WANT MY CONTRACT CANCELLED NOW

id: *** - I CANCELLED MY SERVICE AND PAID THE SETTLEMENT AMOUNT 2 WEEKS AGO.. IM STILL WAITING FEEDBACK AND MY PAID UP LETTER. I HAVE EMAILED ALL THE NECESSARY DOCUMENTS TO THE FOLLOWING DEPARTMENT ***, HOWEVER NO FEEDBACK HAS BEEN RECEIVED. I NEED TO BUY A HOUSE AND CANNOT BECAUSE THIS HAS NOT BEEN SETTLED. CALLED YOUR CALL CENTRE NUMEROUS TIMES WITH NO HELP AT ALL... MY MONEY IS LAYING IN THE ACCOUNT UNTIL THY ****ING KINGDOM COME????????????? YOU GUYS ARE THE WORST. I WANT THIS LINE CANCELLED BEFORE THE 1ST OF APRIL !!!!!!!!! BEFORE THE BUREAU UPDATES CALL ME ON ***