CM
Carina M

1 reviews | Active since Jan 2025

22 Jan 2025, 09:52

Cancellation Service

I am trying for 3 months now to cancel my contract and they don't assist me at Vodacom cancellation centre. You are fast to approve a contract but when we want to cancel you don't want to assist

0
Replies (1)
Vodacom
Vodacom's reply22 Jan 2025, 10:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team