JB
Johan B
1 reviews | Active since Feb 2013
12 May 2025, 08:29
Cancellation requested, got a upgrade
I phoned to cancel 1 of my lines that the contract is coming to an end soon. Rather than cancelling an upgrade was processed on the line. THAT IS *****. I expect this to be reversed ASAP!!!!
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Vodacom's replyOfficial
12 May 2025, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 May 2025, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,