Cancellation request is being ignored - once AGAIN!

<p>I have been trying to cancel my contract on two sim cards that are no longer on contract as the contract is expired. I went physically into the shop where I was told to call the following month (December) as they could not process an upgrade on once device and a cancellation on another in the same sitting.</p> <p>Now I am sat here in the awkard position of not being able to cancel a service that i dont want anymore - who knew that Vodacom could be so hard to reach! Quick to sign you up for a contract but slow on customer support - I am utterly disappointed!</p>