CU
Charmaine U
1 reviews | Active since Feb 2015
30 Apr 2019, 07:02
Cancellation request ignored since february 9th
I have asked since February for my phone insurance to be cancelled. I am being ignored by the insurance company and Vodacom does not assist at all with this. Service is terrible. I will definitely cancel contract when time is up.
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Vodacom's replyOfficial
30 Apr 2019, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2019, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team