AW
Anje W
1 reviews | Active since Nov 2009
21 Oct 2020, 13:45
Cancellation request
I have been trying to cancel my contract for several months. In store they say they cannot cancel. The email address provided is a joke. You email and they keep replying "your query has been closed" I've tried the 082 no unsuccessfully. Can someone help me to cancel this contract????
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Vodacom's replyOfficial
21 Oct 2020, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2020, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team