CE
Chanel E
1 reviews | Active since Sept 2021
18 Dec 2023, 07:55
Cancellation refusal
Vodacom is the worst company that I ever had to deal with regards to cancellation. I have tried to cancel my account since October 2023. The worst customer service ever since no one can assist me. I have immigrated to Canada and my account is still being charged after paying cancellation fee and signed the cancellation contract!!!!
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Vodacom's replyOfficial
18 Dec 2023, 08:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2023, 08:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team