Cancellation PORT OUT ISSUE
<p>In May '16 I bought out the my current contract with Vodacom. In July '16 I recieved a new account for a new contract WHICH I'VE NOT SIGNED FOR. This money has been debited off my account - thank goodness for FNB's reversal. ON 02/11/16 I sent a mail ********** ********** ********** with no response!!! I've recieved a new Nov statement and have again sent another email to the above email adresses. The Centurion Mall shop said that it was a Vodacom glitch SO GET IT FIXED!!!!!! Celeste Rishton-Van Zyl</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
