1 reviews | Active since Jan 2014
Cancellation of Vodafone Live Subscription on my Vodacom contract
Can someone at Vodacom please get back to me regarding the Vodafone Live that I am billed for and never once did anyone from vodacom explain or discuss this with me, I just see these large amounts being deducted from my Tablet and my husbands account which none of us agreed to! I feel like vodacom is *****ing my money as I haven't even used my Tablet in 2 months, but i am being charged for Vodafone Live. Please try and explain your way out of that one. I can't hold on for 3 hours until someone at vodacom feels like answering. Please take this nonsense of my numbers as I did not ask for this vodafone live nonsense which amounts to almost R800.00 a month!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
