1 reviews | Active since Sept 2010
Cancellation of Vodacom service ***
<p>I cancelled my Vodacom subscription in January 2017 with their phone-in service. My cellular number was then successfully ported to Cell C.</p> <p>Vodacom was supposed to bill me pro-rata for January untill the porting date - they billed me in full!</p> <p>Thereafter, Vodacom keeps billing every month still as if I still have a contract?</p> <p>I have phone 3 times and every time after operators transfer me all over the place, I end up speaking with an automated service!</p> <p>I owe you nothing, so stop billing me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
