LB
Louis B

1 reviews | Active since Jan 2018

25 Jan 2018, 13:57

Cancellation of Vodacom Data Contract

Phoned Vodacom last year to cancel the contract as the contract period had passed prior to 2015 already. Tried to cancel it back then but was unable to do so.

In the meantime they have been conveniently deducting money from my account.

What can i do to get this resolved? I haven't used the data in years.

0
Replies (2)
Vodacom
Vodacom's reply26 Jan 2018, 06:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Jan 2018, 12:56
Official

Hi Louis

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ