1 reviews | Active since Feb 2013
Cancellation of Vodacom Contract for *** – Disgruntled comsumer
<p>Cancellation of Vodacom Contract for ********** – Disgruntled comsumer</p> <p>On the 1/11/16 I tried calling the number given on Vodacom’s Website ********** , I held on for 15 minutes, to be told by the lady on the phone I have to call .... the same number. I was given ********** as the email address to contact. I have sent Vodacom 2 emails requesting a confirmation of the emails I have sent, the last one being yeterday 7.11.16! I have stated in my emails that I would like to cancel my Contract starting on the 1.11.16, my last contract date being 31.11.16, and have stated that my Airtime should not disappear … as I have had a lot of that over the last 2 years. To date I have received no confirmation. I am putting this on Hello Peter to try and get some response from Vodacom. If they take any monies out of my account at the end of the month … I will send the Debit Order back.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
