CM
Complainant M

1 reviews | Active since Nov 2014

14 Nov 2016, 07:03

Cancellation of upgrade

<p>I requested a cancellation of a upgrade phone as i am not happy with the current phone bu no one is oming and picking up the phone so that i can start the process again. I received an sms saying that my upgrade was successful, but i am not happy with the phone</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Nov 2016, 07:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team