Cancellation of the contract

Hi my name is Bathini Mbekelwa. I have a 24 months contract with Vodacom. The contract will come to an end on the last day of this month (June 2020). I contacted Vodacom on *** on the 30 May 2020. I spoke with Alvina, who advised me that they have some specials. I advised her that I want to cancel because things are not looking good at work because of the lockdown. She advised me that she will cancel the contract but she will contact me on the next day to discuss the special that they have. She advised me that I still have the whole month to cancel the contract. She never contact me until today. I visited Vodacom shop at the workshop and I was informed that they cannot assist me with cancellation of the contract. Again I was given the number *** and advised that I must call the cancellation department. Today I contacted the cancellation department. I spoke with Cynthia, who refused to cancel the contract. She advised that if I cancel today, I will still have to pay again in July 2020. She also did not cancel the contract. She promised to contact me before the end of business hours today. It is now 19:15 and still no call from Vodacom. Please cancel my contract today. The cellphone number in question is ***. I have another contract with Vodacom for data which I really did not wish to cancel. But because they are doing this to me, I want to cancel both my contracts with Vodacom because when it is time to cancel your contract with them, nobody wants to assit you. Even today Cynthia did not assist with cancellation. Vodacom is dragging this matter so that I can keep on paying them and they can keep deducting my bank account. If Vodacom deducts my bank account one more time, I will take the matter up for investigation and proceed with legal action. I require someone to contact me today on ***, ID No: ***