Cancellation of RED contract

<p>It is interesting how Vodacom works great while you are willing to pay but as soon as you foresee that you will not be financially able to keep your contract they squeeze every last bit out of you.</p> <p> </p> <p>I phoned to cancel my contract before the end of my contract period, I will be out of the country for a while and can't use vodacom at an affordable rate where I am going, and was told that I will have to pay for services that I will no longer use.</p> <p>I have no problem in paying for the device that I will still use, however, having to pay for the whole contracts services that I wont ever get is insane.</p> <p>I was told that within 72 hours of cancelling my contract I will lose everything, including the month of Junes data and minutes, plus I must pay over R8 000 for data and minutes upfront I will not get. I am then obligated to still pay the full amount for June 2017 after I canceled my contract.</p> <p>To add insult to injury you dangle a "discount" infront of my face as if you are doing me a favour yet I need to pay for June after I paid the cancellation in full which will all but nullify the discount received.</p> <p>I want to close this contract by 08/06/2017 and was told to use all of the data and minutes before I cancel the contract, this is highly unlikely as I have alot of data and minutes available.</p> <p> </p> <p>This is a great way to keep potential clients away.</p> <p>Before today I told everyone I know that Vodacom is a great provider, now I will tell everyone I meet not to deal with them.</p> <p> </p> <p>Account number: I ********** -1</p> <p> </p> <p>Regards</p> <p>Godfried.</p> <p> </p>