cancellation of online application

Difficulty in Reaching Customer Support I am writing to express my frustration in trying to contact your customer support team over the past 24 hours. Despite multiple attempts, I have been unable to reach a representative who can assist me with my query.

I have tried calling your customer service number and using your online support channels, but I have not received the assistance I need. I am hoping that by submitting my query in writing, I will be able to get the help I require.

I am writing to request the cancellation of my online application for the Double Deal, which I submitted yesterday. The reason for this request is that the desired colour option is currently unavailable.

I would like to cancel this online application (Reference Number ***) and when the colour becomes available, I will reapply. Could you please let me know how to proceed with the cancellation and when the colour is expected to be restocked? Please supply me with a reference number or confirmation of the cancellation as this is within the 24hours of cancellation

My application details are as follows:

- Application Date: 26.07.2025 - Time – 13:45pm - Reference Number - ***