AS
Alma S
1 reviews | Active since Feb 2012
05 May 2015, 09:50
Cancellation of my cell nr
I just contacted Vodacom to give notice for cancellation on my cell phone nr ***. The end date for this contract is 4 June 2015. The lady told me that I will be billed in full for June 2015 - which is not right, because I am already not using this cell nr. Please, can you clear this up with me - you are only allowed to bill until 4 June 2015. I contacted the ombudsman for communications and they say I am correct.<br> Otherwise, please cancel my account on 31 May. I have had it with Vodacom's bad service!
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Replies (1)Vodacom's replyOfficial
05 May 2015, 12:18Hello adriank1,
We have sent your query to our Cancellations department and will be contacted with feedback.
We have sent your query to our Cancellations department and will be contacted with feedback.
Vodacom's reply05 May 2015, 12:18
Official
Hello adriank1,
We have sent your query to our Cancellations department and will be contacted with feedback.
We have sent your query to our Cancellations department and will be contacted with feedback.
