BP
Bryce P
1 reviews | Active since Feb 2020
23 Apr 2020, 12:34
Cancellation of LTE
I did an upgrade telephonically on 21 March 2020. I have not received my LTE device nor have i had any calls from Vodacom. I would like to cancel my upgrade, but cannot get through to the correct person as the Vodacom IVR are unhelpful.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Apr 2020, 12:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2020, 12:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BP
Bryce P's updateReviewer Update
23 Apr 2020, 16:52Thank you
BP
Bryce P's update23 Apr 2020, 16:52
Reviewer Update
Thank you