LT
Lize T

1 reviews | Active since Jan 2012

07 Nov 2017, 12:40

Cancellation of Data ****le

I ALWAYS complain about the poor service from Vodacom, but today, for the first time I had such a pleasant experience. I phoned the cancellation centre on ********** and spoke to a guy by the name of Geoffrey. His service was superb - knew what he was talking about, communicated clearly and was extremely helpful.

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Replies (2)
Vodacom
Vodacom's reply07 Nov 2017, 15:06
Official


Good day

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Nov 2017, 09:57
Official

Dear Lize

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

We will send this to the respective management for the necessary reward and recognition.

Kind Regards
Consumer Website Team