Cancellation of Data Contract

<p>Good day</p> <p>My data contract comes to an end and they phone me for an upgrade. I accept and they deliver the device. I have got a cooling down period and I return the device unopened to them within the cooling off period after informing them telephonically the courier company collects the unopened parcell.</p> <p>Now I am getting billed for the upgrade? This was cancelled at the beginning of March already!!!</p> <p>I have mailed vodacom customer services with no response not even an acknowledgement of my mail.</p> <p>I will proceed to stop their debit order at my bank. Any further costs will be for your own account vodacom.</p> <p>Account number : ********** 6 - 7</p> <p>Mobile/device/sim number: ********** 313</p> <p>Invoice date: 01/04/2017</p> <p>Johannes Christiaan Luyt</p> <p>Mobile number: ********** 327 (Cell C)</p>