1 reviews | Active since Feb 2017

20 Mar 2017, 17:09

Cancellation Of Contracts

<p>Hi, My name is Zafar. My company has been trying to cancel a few contracts that we have with Vodacom, we have submitted a letter in September2016 via email to a lady from vodacom corporate who was assiting us with our account. till today nothing has been cancelled and we are still getting billed for the lines. </p> <p>Please cancell the requested lines and refund my money back to my account.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Mar 2017, 05:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team