Cancellation of Contracts

<p>I have cancelled the above two contracts in March 2016 at the Menlyn Branch Pretoria - I went to the branch myself.</p> <p>Contract expired on 1/3/2016 and the other one on 17/4/2016. April both of the number amounts was deducted from my account. I went in myself to the Irene Mall Branch in Pretoria and received a sms on the 16th of May stating that the "Your change request to Vodago prepaid will take place on the 16/5/2016 on both of the numbers. Now on the 26th of May 2016, both amounts was deducted again from my account. WHY CAN'T IT BE STOPPED AS REQUEST AND CONFIRMATION RECEIVED THAT IT WILL BE DONE - POOR SERVICE. How many times do you want me to go to your branches and make the arrangement to stop the two contracts? You have very bad and poor services and each time that I am chatting with someone on your side, they ended the chat without any reason – very rude and again bad service.</p>