NP
Neleshnee P
1 reviews | Active since Nov 2018
26 Nov 2019, 13:01
Cancellation Of Contracts
It is a shame that in order to cancel a contract you have to do it through a call center where as previously you could go in store and cancel the contract in the same manner in which you took the contract. #BlackFriday
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Vodacom's replyOfficial
26 Nov 2019, 14:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 14:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team