DM
Dasen M

1 reviews | Active since Jul 2016

17 Apr 2018, 10:55

Cancellation of Contracts

I recently relocated from South Africa (Feb 2018)and cancelled my contracts. Despite send the payment proof to the email address provided Vodacom has still not cancelled my contracts and it is now becoming very difficult to communicate with them my new country. If I cannot solve this I will merely cancel the stop order on my bank account!!!!!!

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Replies (1)
Vodacom
Vodacom's reply17 Apr 2018, 11:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team