Cancellation of Contract with Vodacom

<p>Last month on 2017/03/07 I requested a Premature Cancellation Quotation and settled the amount and I sent through the requested email with all the requested attachments. Proof of payment included.</p> <p> </p> <p>They deducted the last DO from my account end of March 2017 but now that I requested to get proof that my contract has been cancelled they tell me it is still active?</p> <p> </p> <p>Why is it still active. I just want to cancel the contract and get proof that the contract is cancelled with a statement or letter stating that I owe Vodacom nothing, which is the case!</p> <p> </p> <p>I tried phoning all there numbers but all of the numbers request that you supply them with a cellphone number, MINE IS NOT ACTIVE according to the automated voice service so I get cut off each time.</p> <p> </p> <p>How can we contact any of the service that Vodacom provides except Client services where they just say sorry you must contract the cancellation department................which is unreachable without a valid vodacom cell number????</p> <p> </p> <p>Can some please tell me what to do or phone me but I'm just glad I'm done with these people.....wish I could just get this done and over with.</p>