Cancellation of Contract with immediate affect !

I Have been battling with Vodacom and their over billing since December 2017 they told me my account is in arrears for over R 15000 you can read the whole story here https://www.hellopeter.com/vodacom/reviews/**********-billing-and-pathetic-service- **********

Then in January 2018 I paid over R2000 to just get on with my life and asked them are you sure now my account is up to date and you will only bill me for R218.99 as my contract states and they agreed I also said if I want to update my data this is the number to contact me on so I can confirm but no one contacted me. Thinking all was fine I started waited for an invoice from them but I also had a debit order so I was not to concerned only to find out on the 6th February 2018 they were billing me again for over R7000 and another over R 4000 so I queried it and after being bounced around again I decided to go directly to their head office in Durban. Here was my request for them to contact me yet again other then the numerous calls I made to them. https://www.hellopeter.com/vodacom/reviews/unfair-billing-part-2- ********** They lady came down with a pen and paper to assist me so I asked that she go to a computer and call up my account so she and I can see what was happening and rectify it but she did not have a computer. So I asked that we go to an office because I was frustrated and didn't want to be in a reception area arguing over what had happened guess what they had no office available. so I gave her the details and left.

A guy did contact me to tell me I have to pay the money and refused to understand what I was trying to explain to him, he stated I have to pay the money so I said I would pay my contract but not a cent more and he said o well you must go contact the accounts department, so my query was about my account and the person a spoke to was not from accounts ????

Please just cancel my contracts I will pay my contract amount but I refuse to be bul**** into making more payments to your pathetic company ! I was advised by my lawyer to find out if other people have had a similar experience and was so surprised to hear that I was not the only one. People work hard for their money and should never be treated this way!

Sorry forgot to mention the bill was for a prepaid number that was not even my cell number but somehow they said it was on my ID number ???? They even confirmed it was a prepaid number and I have the screen munch to prove it !