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Danielle M
1 reviews | Active since Mar 2019
08 Mar 2019, 08:45
Cancellation of contract top up
Well i have a contract that i have been trying for months to cancel and well they haven't i have phoned the cancellation department and still nothing . Not happy at all i received my statement and once again they are charging me. Really bad service
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Vodacom's replyOfficial
08 Mar 2019, 09:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2019, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team