Cancellation of contract to move to prepaid and sim swop

I had a contract on my dads name since 1997, my dad passed away end of January 2017 and we cancelled the contract to move it over to pay as you go. Its been 3 months with an ongoing battle to have this done, never mind the change of ownership on 2 other contract numbers.

THIS IS MY BUSINESS NUMBER, and Vodacom does not seem to care, all my business cards and websites have this number on it, so in other words Business is at a still stand.

After numerous emails to legal department, the response in NUL AND VOID!!!!! We have been in store also numerous times with all the documentation and nothing has been done.

In the mean to top it all off, my phone was ****** 2 Saturdays ago, i have been in contact with Vodacom shops and legal department and they keep on rejecting the sim swop due to the account code being "wrong on the system" - After call centre having me drive to Cape Gate centre, they just send me back again to contact legal????

So its been almost 2 weeks that business is not running and Vodacom is unable or not willing to go the extra mile to assist.

What to do next???? Where to go???? I am frustrated to say the least and not only is taking up so much of my time, but also bad for business........

PLEASE SOMEONE HELP?????

We have loyal Vodacom Customers for over 20 years now??????????

Mariska