SV
Samantha V

1 reviews | Active since Mar 2017

01 Mar 2017, 14:06

Cancellation of Contract not!

<p>I am disgusted with the service I have not received. I have called Vodacom twice to cancel my 3G contract and have confirmed on both occassions that it has been done, yet once again for the 2nd time the debit order has been processed against my account. </p> <p>I will never be using Vodacom's services again. </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2017, 14:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team