BL
BARENDIENA L

1 reviews | Active since Nov 2016

29 Nov 2016, 09:10

CANCELLATION OF CONTRACT - CELL NUMER *** ACC NUMBER ***8-2

<p>Good day Cancelations</p> <p> </p> <p>On the 3/11/2016 I spoke to Brain, I did explain to him that I spoke to Lesego at cancellations, she told me that they will refund me in two weeks, when I receive the money, then I have to phone again to cancel again. He told he will log a complaint, there system is off line, someone will get back to me the same day. At this stage I don’t know who to complaining to. All I want is to cancel the contract.</p> <p> </p> <p>Can any person be so kind and come back to me.</p> <p> </p> <p>Your assistance is been highly appreciated</p>

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 10:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team