Cancellation of contract cell #: ***

<p>I've phoned the 082 111 number because that is the only number you can dial to cancel a contract you do not use. It was said by an automated machine that the above mentioned number was cancelled on 1 March 2017. I've spoken to Sipho from the Cancellations department on 15 February 2017 @ 08:40. He was very unfriendly and rude. I even had to do a client satifactory survey after our call and my rating was not good at all because my experience was not nice. When I phoned today, 16 March, the same number, it was said that this contract was NOT cancelled. Which means I still need to pay, because one or other person did not do their work.</p>