AC
Alida C
1 reviews | Active since Apr 2021
19 Apr 2021, 16:26
Cancellation of contract
We struggled since 1 April to cancel my husband's contract, all detail were verified with him and Vodacom would've phoned me back before 10 that morning which didn't happened. I have phoned several times and no assistance was given. I need confirmation that the contract has been cancelled
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Vodacom's replyOfficial
20 Apr 2021, 07:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Apr 2021, 07:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team