ET
Edward T
1 reviews | Active since Feb 2020
24 Feb 2020, 09:40
Cancellation of Contract
Good Day Vodacom - as per my previous complaint on the 07 Feb 2020, at 11:34, I'm still waiting for feedback as the consultant that called back didn't resolve the issue and the phone was also hanged up.
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Vodacom's replyOfficial
24 Feb 2020, 11:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Feb 2020, 11:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team