PZ
Pam Z

1 reviews | Active since Nov 2012

04 Jan 2018, 09:33

cancellation of contract after last debit of 1 Feb 2018

I've requested that my contract be cancelled after last debit of Feb 2018 to date no one has responded to me.

0
Replies (2)
Vodacom
Vodacom's reply04 Jan 2018, 10:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Jan 2018, 10:50
Official

Good day Pam,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian